Broadband stop is cancellation, and the process of broadband cancellation is as follows: 1. First, bring your ID card to the local business hall. 2. Go to the business acceptance window, show your ID card, then explain to the staff that you need to cancel the broadband, and then the staff will verify the ID card and package information. Please note that if the package is still in the agreement period, it cannot be cancelled. If it has reached the agreement period, it can be cancelled normally. 3. When the processing requirements are met, the staff will inquire whether there is any arrears. If there is any arrears, the customer needs to pay it back. If there is any remaining phone bill in the package, the staff will return it, and then the broadband can be successfully cancelled.