One,
National labor security service consultation
.
Second, the legal basis
Notice of the Ministry of Labor and Social Security on Developing Labor Consulting Services
Letter () No.84 from the Ministry of Labor and Social Welfare
All provinces, autonomous regions, labor and social security departments (bureaus):
In order to further strengthen the public consultation service of labor security, so that the public can quickly and conveniently understand the relevant policies, be familiar with the procedures, better safeguard their legitimate rights and interests, and provide a unified service window and platform for the whole society, our department applied for a national unified public service number for the nationwide labor security consultation service. The relevant matters are hereby notified as follows:
First, the national labor security consulting service special number is &”;33&”;, which is used nationwide. This number is a local fixed number, and the long-distance prefix and area code should be added before this number for long-distance or mobile dialing. The communication fee standard shall be implemented according to the current relevant regulations, and the information service fee shall be exempted.
Two, all localities should integrate the original consulting service system, as soon as possible to use the &”;12333&”; number to access the existing consulting service department, so that the &”;12333&”; number can provide services to the outside world. After the &”;12333&”; number is activated, other service numbers should be stopped, except for those that are temporarily reserved for the needs of work continuity, and all kinds of short numbers of labor and social security services originally used should be returned to the local provincial communications administration and notified to the public in a timely manner. Please contact the local provincial communications administration for details.