I work as an administrator at the farmers&; market. One morning, I came early, and just arrived at work, I found an old man standing at the door of our office. I took out my key and prepared to open the office door. When the old man saw it, he immediately asked me: Are you in charge of the market? I answered as I opened the door: Yes, what can I do for you? The old man said with relief, I want to complain about the vegetable seller. The old man was covered in sweat, his clothes were soaked with sweat, and he kept fanning with an advertising paper he had picked up from somewhere. At this time, the door of the office has been opened, and I said, OK! Tell me in the office if you have anything. The old man entered the office, and before I greeted him, he sat down on the sofa. I asked the old man what to complain about. The old man didn&;t answer me, and kept gasping for air. It seems that he should have collapsed from the heat. It was dog days at that time. Although it was morning, it was extremely sultry. Don&;t talk about the old man, even I am already sweating all over, and I can&;t stand the heat! I quickly turned on the electric fan and the air conditioner. After a while, the old man finally spoke. The old man told me that he had been waiting for me for more than an hour just to let me solve the problem. I asked the old man: What exactly is it? The old man told me slowly. He said: His family lives in XX, and the weather is hot. He wants to be cool in the morning, so he took the bus to our market early in the morning to buy food. After buying some XX food, he saw … I was speechless after listening to it. This is basically a common problem of many elderly people. When telling things, I can&;t wait to start from the beginning, but I just don&;t get to the point. After listening for a while, I still didn&;t understand what happened. It was too hot, and I was a little impatient. I quickly interrupted the old man and said, Get to the point, just tell me what happened to you in the market today, and who you had a dispute with. The old man told me briefly that he bought pumpkins in the market, which was 9 yuan and 30 cents. He wanted to give the boss 9 yuan, but the boss didn&;t agree. The old man said that if he didn&;t wipe the zero, he wouldn&;t buy the pumpkin. The boss said that he couldn&;t buy it, so the two men quarreled. I heard a black line on my face. I thought the old man had a lot of grievances. He waited for more than an hour for 30 cents for a long time. You are really idle! There are often quarrels in the market in order to give a few cents less. It is reasonable to say that buying food is the same as ordering food in a restaurant. You should pay for the meal whether the boss wipes it or not when you check out. As for the boss&;s pattern, that&;s another question. If you think the boss won&;t come, just don&;t buy it from him next time. Buying food is actually an act of fulfilling a contract, and oral agreement also has legal effect. The unit price is agreed in advance. As long as the vendor is not short, even if it is 9 yuan and 1 cent, this 1 cent should be given. However, in practice, because consumers have not paid, they have the initiative. If you don&;t give me a zero, I won&;t buy it. Many vendors are forced to compromise. Of course, there are also many serious vendors who just don&;t wipe zero. That&;s what I earn. Tell me about the size of the pattern. Although the old man is unreasonable about this matter, I can&;t directly say that it is the old man&;s.That&;s not right. Because people nowadays are very impetuous, they can&;t hide others from saying that he is not at all unreasonable, and they have to stir up three points, especially some elderly people, and they have no reason at all! If I say directly to the old man: This is your fault, you should not give the stall owner 3 cents less. The old man will first doubt my intentions. He will definitely think that the merchant has paid us the rent, and we are speaking for the merchant. No matter how you explain it, he won&;t listen. He will only argue with you, argue with you, and at the end of the day, he will use &”;universal complaint&”; to complain about th——. If a big hat hits you on the head, you can&;t tell even if you have a mouth. Therefore, after encountering consumer disputes at ordinary times, we are basically two tricks &”;muddling along&”; and &”;kicking the ball&”;, and this little thing of the old man is obviously more suitable for &”;muddling along&”;. So I comforted the old man: don&;t be angry, these vegetable sellers have no culture, so don&;t be as knowledgeable as them. I won&;t sell it to you for 9 yuan. Why don&;t you just leave and buy it at another store? Can&;t you buy something with money? After listening, the old man said anxiously: Yes! But he (the vegetable vendor) won&;t give me back the money, and neither will he give me the pumpkin. I was a little confused after listening to it, and I was busy with the old man again. Me: Did you pay him the money? Old man: Yes, I gave him 10 yuan! He won&;t give me the pumpkin now, and he won&;t give me the money back. Me: Don&;t I give you 70 cents back? Old man: I don&;t want pumpkin now. I asked him to give me back 10 yuan, but he didn&;t. I was speechless after listening: after a long time, it was not that the vendor didn&;t give you pumpkins, but that you didn&;t want them. I blame the old man: why did you pay him if the price was not settled? So the initiative is in his (vegetable vendor&;s) hands? Old man: I didn&;t give him money. He took it from me. He took it from me as soon as I took it out. For the old man&;s remarks, I conclude that he is talking nonsense. Because I have been in charge of the farmer&;s market for so many years, I have never heard of any merchant who dares to rob money from consumers, and the old man&;s statement has obvious loopholes, because the vendor is standing inside the booth and the old man is standing outside the booth. There is a booth between them, and the booth is one meter wide, so the old man does not pass the money. It is impossible for the stall owner to grab money from the old man through the booth in any case. (Looking at the monitoring afterwards, the money was handed over by the old man himself) But I can understand the old man&;s statement. Many people like to exaggerate their own experiences when complaining, so as to highlight their &”;grievances&”;, and they will all choose what is good for them and not mention what is not good for them at all. At this point, I must knock the old man. If the old man is allowed to talk so exaggeratedly, he may get into the play too deeply and really think of himself as &”;Dou E&;s grievance&”;, which will be very unfavorable for me to &”;reconcile the mud&”; (mediate disputes between the two sides) in the future. I slapped the table, then pretended to be very angry and said, How dare you? Is there such a thing? I have been in charge of the market for more than 10 years, and I have never seen such a courageous person who dares to rob money in broad daylight. Such merchants are simply ruining the reputation of our market, and we must clean up the market after verification. The old man may think that he is aAfter repeated embellishments, the purpose has been achieved, so I smiled without a word and nodded slightly. But he may not know that the plain-looking young man in front of him has already &”;reached the peak&”; by playing tricks, and it is not an exaggeration to describe him as an old fox. Then I said to the old man: this behavior is too bad. I suggest you call the police and let the police clean him up. The robbery can be big or small, so you must teach him a lesson. The old man pretended to be an adult regardless of the villain&;s life and said to me, hey! There&;s no need. All he has to do is give me my money back and let it go. I laughed to myself: Grandpa, you are still too young to play tricks with me. I&;ve watch《甄嬛传》 more than you have watched drama. I&;ve already seen through your little thoughts. Today, I&;ll show you the skill of our young people and let you know what &”;the waves behind the Yangtze River push the waves before&”;. I pretended to be righteous and said: nothing! Don&;t be afraid, I&;ll call the police for you. We all have surveillance here. If he really robbed the money, 10 yuan would be enough to sentence him to three years and five years. Then I took out my cell phone and pretended to call the police. As soon as the old man heard me say that there was monitoring, he quickly waved his hand to signal me not to call the police, saying that this little incident was a waste of public resources. Of course, I won&;t call the police. I just hit the old man and want to tell him: complaints should be realistic and don&;t splash dirty water. At this point, I see that the purpose has been achieved, and there is no need to entangle this matter. So I asked the old man: which vendor did you buy the pumpkin? You take me there and I&;ll help you coordinate. The old man took out his mobile phone from his pocket and told me that he had just taken a photo of the vendor. I looked at the photos, and I recognized the merchants selling vegetables at a glance. I asked the old man to go with me. I didn&;t expect the old man to say, it&;s too far away, it&;s hot outside, and he&;s too old to run. Let me handle it alone. He has no other requirements, just let the stall owner return 10 yuan to him, and he can wait for me in the office. What the old man said is true. Our vegetable market is very big, and the vendor who has a dispute with him is really a distance from our office. It takes 4-5 minutes to walk back and forth. I asked the old man to wait for me in the office, and I went to the vendor to find out about the situation. I found the vendor and asked what was going on. I didn&;t expect the vendor to pour out a bitter water when he saw me. The vendor said: Pumpkins were originally sold at 1.8 yuan/Jin, but the old man told me to give him a cheaper price if I bought more, so I gave it to him at 1.5 yuan/Jin. According to the size he specified, cut him a piece, weighed it, and it was 9 yuan and 30 cents. He handed me 10 yuan, and insisted that I erase the change for him and let me find him 1 yuan. If I didn&;t agree, he said he wouldn&;t buy it. Tell me, I&;ve already given him a discount, and I want another 30 cents less. Besides, the pumpkins have all been cut off. He said he wouldn&;t buy them unless he bought them. Does that make sense? After listening to the vendor, I probably figured it out. There is no other way to deal with such trivial matters, but to &”;muddle along&”; I said to the vendor: alas! Don&;t be angry! Don&;t argue with these old guys, they are not reasonable people, and you have no reason to talk to them. It&;s not worth it for 30 cents. If he keeps making troubleGoing down will also affect your business. Give him back the money and let him leave quickly. Just spend money to buy peace … The vendor cursed the old man and said, I&;m not afraid of him. He&;s been bothering me for a long time just now. I&;m not wrong. Why should I return it to him? The pumpkins are all cut off. If he doesn&;t want them, who shall I sell them to? I&;m not afraid of him wherever he makes trouble today. Seeing that the vendor was very angry and didn&;t mean to let go, I know that the two sides must have had a fierce quarrel just now. People are like this, and they don&;t steam (argue) steamed buns to fight for breath. Plus, the vendor was right, so I can only lower the &”;label&”; of the mud. I said to the vendor: calm down and can&;t return it, then sell it to him at 9 yuan, and you can ask him for 1 yuan. Vendor: No, not even a penny less. I&;ll give him 70 cents. Me: Ouch! Old x, don&;t be so serious! It&;s not worth it for thirty cents. Come on! Come on! Come on, I can&;t. I&;ll pay this 30 cents for the old man … I know the vendor won&;t want this 30 cents. He&;s just fighting for a breath. It&;ll be fine if he gets angry. After a few angry words, the vendor agreed to my proposal, so I returned to the office with a pumpkin and a dollar. When I arrived at the office, I handed the pumpkin and 1 yuan to the old man and told him that the vendor agreed to sell the pumpkin to him at the price of 9 yuan. Unexpectedly, the old man&;s attitude was very firm: he didn&;t buy this pumpkin for anything today, and the vendor had to return 10 yuan to him. I&;m a little unhappy when I hear it. Originally, you ignored it, but now you don&;t tell me when you get cheap. Then I don&;t care about it, and I can&;t care about it. I can only us—— to &”;kick the ball&”;, old man, you forced me. So I told the old man: I can&;t meet your request. We can only help coordinate your matter. The stall owner is unwilling to refund the money, and we have no right to force the stall owner to refund the money to you. If you really want to refund your money, you can only find the industrial and commercial office (market supervision bureau). Originally, I thought that as long as I said this, the old man would retreat and compromise. I didn&;t expect that I still underestimated the old man&;s &”;false&”; power. The old man knew that I was kicking the ball, so he simply didn&;t catch it. He directly said to me: What am I doing with the industrial and commercial office? In the end, the industrial and commercial office will let you solve it for me. The old man is right in this sentence. For this intractable disease, we kick the ball to the industrial and commercial office, which often can&;t handle it. Finally, we will pass the ball to us, so that we can properly solve it for consumers. But at this time, I just want the old man to leave the market quickly and leave me alone. I said to the old man, look, I also went to help you coordinate just now, but the stall owner didn&;t agree, so it&;s no use looking for me. Old man: I bought something in your market, you have to solve it for me. Me: I can only help you if I can solve your problem. Old man: then I don&;t care. I, anyway, have to solve what I bought in your market. Shit! I met my opponent today, uncle. I underestimated you just now. When dealing with disputes at ordinary times, we are most afraid of this kind of rogue. No matter how you explain and reason to him, he won&;t listen and only recognizes his death. Uncle, if you don&;t leave, you won&;tI went to the industrial and commercial office, and at that time, I had no choice. At this time, one of my colleagues also went to the office and advised the old man after learning what had happened, but the old man just wouldn&;t listen and kept pestering us. Suddenly, a cold air of air conditioner blew on my back, which made my back a little cold. This blow blew me an epiphany. I recall that when the old man first entered the office, he was half dead and dying from the heat, simply because I turned on the air conditioner and the electric fan to renew his life. He is still alive and kicking arguing with us now, because of the air conditioning. As the saying goes, if you hit the snake seven inches, you have to turn off the air conditioner to cure the old man. I will turn off the air conditioner and see how arrogant you are. Of course, if we turn off the air conditioner directly in front of the old man, it will be too obvious, which shows that we young people don&;t &”;respect the old and love the young.&”; So I took advantage of the old man&;s argument with his colleagues and ran to the room next to the office. All the circuit switches in our office area were in this room. At ordinary times, during the peak hours, the office occasionally trips, so I know all the line switches very well. I directly pulled down the switch in the old man&;s office. As I expected, the air conditioner in the old man&;s room has stopped. I pretended to ask my colleagues: Why did the air conditioner stop? Did it trip again? I&;ll have a look. After that, I pretended to go to the next room to have a look, and then told my colleagues: I tripped, the air switch was broken, and I couldn&;t push it up. I need to find an electrician to have a look. I just want the old man to know that the electricity will not come for a while. After that, I talked to the old man again. The old man used the &”;residual temperature&”; of air conditioning in the room to play a rogue with us. So I pretended to surrender and said, then my colleagues and I will go to work for the vendors. The old man looked at me triumphantly and said nothing, indicating his acquiescence. So my colleagues and I left the office, and I didn&;t forget to close the office door when I went out. As we all know, after the air conditioner in the room was suddenly turned off, the temperature difference immediately rose, and before long, people would be sweating. Out of the door, I didn&;t go to the vendor. I told my colleagues about the &”;script&”; and discussed how to play it in the next meeting. We squeezed the time, and after about 7-8 minutes, we returned to the office. As soon as I opened the office door, the room was as hot as a stove, and it was hotter than the outside. Because we were a greenhouse market with steel frame structure, it was not as cool as the outside without air conditioning fans. The old man is holding the newspaper on the desk of our office and constantly fanning the wind. I laughed to myself: Grandpa, you are still too young to fight with me. I&;ll show you what it means to be a teenager from an ancient hero. As soon as I entered the door, I sighed and said, alas! Just now, we went to help you coordinate. As soon as the vendor heard that you stopped buying, he had to refund the money. I immediately went back on my word, saying that you were pushing your luck, and you had to pay him 9.30 yuan today, not a penny less, and asked me to take him back the pumpkin and 1 yuan, saying that you could sue wherever you wanted. Today is the day when Lao Tzu, the heavenly king, comes. He won&;t refund the money or erase the zero. After that, I mentioned the pumpkin and a dollar coin on the table. I asked the old man, What&;s up? Think it over, if you like.If you spend 9 yuan to buy this pumpkin, then you can leave the market with the pumpkin and 1 yuan now, and I will do the rest for the vendor. If it doesn&;t work, I will make up the 3 cents for you. If you insist on returning 10 yuan, then I&;ll take the pumpkin and 1 yuan back to the vendor. Ask the industrial and commercial office or the police to handle this matter for you. We have tried our best, but we really can&;t handle it. Colleagues also advised the old man to give up as soon as possible. Because my colleagues and I played the double reed better, the most important thing was that the room was too hot, and the old man probably would collapse again if he persisted, so the old man chose to compromise, left the market with a pumpkin and a dollar, and put down a sentence when he left: Your market management is too bad, and I will never come again. I thought to myself: Grandpa, you must keep your word!